Information about creating an account and managing your orders.

<h2 id="isPasted"><strong>Why should I create an account with YesWellness.com?</strong></h2><p>By creating an account on our website, you will be able to check out faster, earn rewards on every purchase, access your order history, track new orders, and save items to your wishlist.</p><h2 id="how-do-i-create-an-account"><strong>How do I create an account?</strong></h2><p>You can create an account in a few simple steps. Register <a href="https://yeswellness.com/account/register" rel="noopener noreferrer" target="_blank"><strong><u>here</u></strong></a> by entering your first and last name, email, and password.</p><p id="isPasted">By providing your email address, you consent to receiving electronic communications from YesWellness.com. At any time, you may withdraw your consent by unsubscribing. Please note that you may still continue to receive order-related messages.</p><h2 id="how-do-i-login-to-my-account"><strong>How do I login to my account?</strong></h2><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 1rem; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can login to your existing account <a href="https://yeswellness.com/account/login" rel="noopener noreferrer" target="_blank"><strong><u>here</u></strong></a>.</p><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-top: 0px; margin-bottom: 1rem; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note that if you&apos;ve registered with us before June 26th, 2023, you won&apos;t be able to log in with your credentials. Simply <a href="https://yeswellness.com/account/register" rel="noopener noreferrer" target="_blank"><strong><u>create a new account</u></strong></a> with the same email address to re-activate your account details and order history.</p><h2 id="where-can-i-find-my-order-history"><strong>Where can I find my order history?</strong></h2><p id="isPasted">After logging into your account, you may be redirected to the Rewards page to see your points balance. To view your order history, you can navigate to <a href="https://yeswellness.com/account" rel="noopener noreferrer" target="_blank"><strong><u>this page</u></strong></a> and look at the section titled &quot;Order History&quot;.</p><h2 id="how-can-i-add-items-to-my-wishlist"><strong>How can I add items to my wishlist?</strong></h2><p id="isPasted">Visit our shop and start adding your favourite products by clicking the heart icon beside them. You can always view your wishlist <a href="https://www.yeswellness.com/pages/wishlist" rel="noopener noreferrer" target="_blank"><strong><u>here</u></strong></a>.</p>

Accounts

Information about signing up for our email newsletter and how to unsubscribe.

<h2 id="isPasted"><strong>Why should I sign up for YesWellness.com emails?</strong></h2><p>We offer promotions and sales regularly. To stay updated on our latest deals, <a href="https://www.yeswellness.com/pages/email-sign-up" id="isPasted" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank"><strong><u>sign up for our email newsletter</u></strong></a>. By subscribing, you&apos;ll receive exclusive offers and be the first to hear about sitewide sales and new product launches.</p><p id="isPasted">By providing your email address, you consent to receiving electronic communications from YesWellness.com.</p><h2 id="isPasted"><strong>I subscribed to your newsletter but am not receiving any emails. What should I do?</strong></h2><p>If you subscribed to our newsletter but haven&apos;t received any emails, please check your spam folder or refresh your inbox and wait a couple of minutes. Additionally, ensure that support@yeswellness.com is added as a contact in your email provider.</p><h2 id="isPasted"><strong>How do I unsubscribe from emails?</strong></h2><p>At any time, you may withdraw your consent by unsubscribing.</p><p>To unsubscribe, click the Unsubscribe link in the footer of one of our promotional emails - it is located at the very bottom of the email. On the Unsubscribe page that appears after clicking the link, confirm by clicking the Confirm button.</p><p>Please note that you may still continue to receive order-related messages in order to keep your purchases running smoothly. Additionally, the Unsubscribe link is not added to the footer of transactional emails, such as Order and Shipping Confirmation.</p><h2 id="isPasted"><strong>How do I unsubscribe from SMS text messages?</strong></h2><p>Once we have sent you a text message, reply STOP to unsubscribe from SMS marketing (for US and Canadian customers.)</p><p>An Unsubscribe link will be included in the text message for all other customers located outside the US and Canada.</p>

Emails sign-up & unsubscribing

Information about how to re-activate your old account.

<h2 id="isPasted"><strong>How to re-activate your account details</strong></h2><p>We just launched our new website! If you&apos;ve registered with us before <strong>June 26th, 2023</strong>, please note that you won&apos;t be able to log in with your credentials. Simply <a href="https://yeswellness.com/account/register" rel="noopener noreferrer" target="_blank"><strong><u>create a new account</u></strong></a> with the same email address to re-activate your account details and order history.</p><h2 id="what-will-happen-to-my-past-orders"><strong>What will happen to my past orders?</strong></h2><p>After registering for a new account, your old account details will be synced. Please <a href="https://www.yeswellness.com/pages/contact-us" rel="noopener noreferrer" target="_blank"><strong><u>reach out to our customer support team</u></strong></a> via phone, email, or live chat if you have any questions or concerns.</p><h2 id="will-i-lose-any-points-or-rewards"><strong>Will I lose any points or rewards?</strong></h2><p>By creating an account on our new website, we&apos;ll sync all of your rewards account details so you won&apos;t lose any points or rewards.</p>

What happened to my old account?

Email us about your order, product recommendations, or any other questions you may have. Our customer support team will respond to you within 1 business day.

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